Hospitality Manager

Are you an experienced Hospitality Manager?

Are you great at managing teams?

Do you love all things luxury retail?

If YES, we may have the role for you…

Luxury department store, Harvey Nichols, is searching for a new Hospitality Manager to join its Leeds store. Set in the heart of Leeds within the iconic Harvey Nichols Store, the Fourth Floor Brasserie and Bar is a 160 cover Roof top destination which offers our fearlessly stylish customers an unprecedented dining and drinking experience. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Up to 60% off for personal use as part of your clothing allowance
• 25 days annual leave plus Bank Holiday Allowance
• 3 extra days holidays on completion of 5 years' service
• Private Medical care
• Social activities for you and your loved ones
• Fabulous learning and development opportunities with qualifications
• Possibility to grow within the Company in other sites
• Access to counselling with retail trust, legal advice and more

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

We are looking for an exceptional Hospitality Manager who is a creative, yet a results-led individual, to drive the Hospitality business sitting within the wider Senior Management team. The ideal candidate will need to form and maintain strong relationships with our suppliers, brands and the team, whilst consistently developing new and innovative concepts to improve the hospitality offering and deliver growth. The Hospitality Manager will be responsible for all three sites, the Fourth Floor Brasserie, Bar, Espresso Bar, plus be responsible for the Foodmarket and Wineshop. High and consistent standards need to be maintained, being responsible for team management and development, whilst delivering and ensuring luxury service to customers. The role will require you to communicate with the company’s wider business, key stakeholders, and instore teams, reporting on the progress of activations within the Leeds store.

The role will require you to be results driven, managing the hospitality budget and business costs to meet and pass revenue targets, ensuring maximum profitability. A creative flair is required, working with both the Head Chef and Brasserie/Bar Manager to develop frequently changing menus, in addition with external partners to evolve the hospitality offering.

This role is suitable for someone that has worked at a Senior Level within Hospitality and Operational eventing. This is a Senior Manager role within the Store and as such you will also be responsible for duty Manager shifts for the entire store, Retail and Support functions. You will:

• Manage all resources for front of house operations, ensuring costs for staff and other expenditure are controlled and stock and equipment are used efficiently.
• To manage and control food and beverage margins
• Identify and implement new business opportunities
• To develop strategies for increasing sales and profitability of the Hospitality function.
• Effectively promote the offer using the in-house Press and Marketing team and external agencies where appropriate
• To understand and keep up to date with competitor activities and industry trends within the city/Food scene
• To work closely with the Line managers to ensure the performance of all employees fully meets the needs of their role.
• Ensure the Hospitality function meets all statutory requirements, and that staff are trained on procedures which minimise the risk of injury, illness and damage.
• Ensure all staff maintain high standards of personal hygiene and that individuals and the operation meet food safety standards.

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. You will:

• Operating at a Senior Hospitality Management level
• Experience of Fine Dining /Luxury Hotel management
• Experience of hosting Corporate/Client eventing
• Personal Licence holder
• Passionate and forward thinking
• Enjoys being creative with the best ingredients
• Keen eye for detail
• Excellent planning and organising skills
• Managing a highly skilled team
• Computer literate.
• Excellent interpersonal skills
• Motivated by new concept development

If this sounds like you, we want to hear from you!

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.