Assistant Facilities Manager

Assistant Facilities Manager – Waterside Estate & Leeds HO sites

We are looking for an experienced Assistant Facilities Manager to work and support the Facilities Manager in delivering the day-to-day Hard and Soft FM services operation for a portfolio of client properties on the Home Office account in the Leeds area. This will be a mobile role but predominately based at Waterside Estate in Leeds

The AFM will also support the wider team in the delivery of all Health & Safety requirements including, updating risk assessments, employee training and LiveSafe cultures.

You should be capable of working to high levels and assisting in managing the portfolio of facilities within their area of responsibility. You should also be prepared to assist the Facilities Manager in ensuring building compliance and employee training is completed as required.

You will have experience of Facilities Management service delivery, be able to resolve solutions and provide an explanation on how to resolve the solution, have proficient I.T skills including MS Word, Excel and PowerPoint and knowledge of CAFM tools.

The ideal candidate must have excellent analytical skills, high level of resilience and desire to succeed. Desirable skills and qualifications are having a technical qualification, BICs qualification and a full clean driving licence.

The role involves ensuring the Operational team, Engineering team and Subcontractors are monitored and supported as required. The AFM will support the wider team in the delivery of all Health & Safety requirements including, updating risk assessments, employee training and LiveSafe cultures.

Salary: £28,000 to £32,000 plus company EV vehicle

Full Time Monday – Friday 8am – 5pm (Depending on site requirements)

*Candidate will be required to undertake a SC Security Clearance requirement pre – employment so must have a valid passport and be eligible to work within the UK*

Responsibilities

• Assist in Managing the portfolio of facilities within their area of responsibility, to ensure they are aligned to the Mitie business unit operational processes and procedures, in line with the contractual obligations.
• Assisting with the monitoring and effectively managing attendance, absence and Annual Leave (including joint co-ordination of annual leave across all sites) reporting to Management/HR as required.
• To assist in ensuring the teams have a clear understanding of the risk assessments process and inspection process for buildings (i.e. workplace assessment, fire, life, safety systems) in order to support the regional FM team
• Assist the facilities manager in ensuring building compliance and employee training as required.
• To establish, maintain and develop effective professional working relationships with clients, Integrator, Mitie staff including engineers & cleaning operatives
• Assist the facilities manager in mobilising and demobilising services.
• Cover absence and annual leave across the portfolio including management and front-line duties.
• Assist in ensuring service delivery in line with KPIs, SLAs and WIP management.
• Assist in auditing and closing out actions from compliance audits.
• Delivering and maintaining compliance folders within portfolio.
• Facilitate and control Subcontractors as required, including escorting where applicable (non-cleared contractors)
• Collection of asset data (checking / verifying) as required.
• Ensure regular safety walks are completed and use of AVA reporting software.
• Any additional task which would be deemed reasonable in line with the working environment.
• There may be occasions where you will be expected to attend sites out of normal working hours to either engage with staff or as part of an emergency recovery exercise.

Knowledge Skills & Experience

• Experience of FM service delivery, across the entire Total Facilities Management spectrum. Supervisory experience required.
• Good communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences.
• Solutions oriented, providing explanations and proposed resolutions to problems rather than purely identifying problems.
• Well organised, with the ability to multi-task, prioritise and manage competing demands.
• Strong understanding of Health & Safety practices.
• Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning.
• Knowledge of CAFM tools.
• Previous experience in an FM role, including experience of working with building services and cleaning and experience in provision of general office services.

Essential:

• Knowledge and experience of managing Hard and Soft FM services.
• High level of resilience and desire to succeed.
• Flexible approach to working hours and a team player.
• Committed, organised and highly experienced in staff management and motivation.
• Experience of working in a busy and challenging workplace / work environment.
• Excellent organisational skills.
• Excellent analytical skills.
• Proficient in Microsoft 360 packages.

Desirable

• Technical qualification
• IOSH managing Safely.
• BICs Qualification
• SIA licence
• Full clean driving licence

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.