Customer Services Advisor

Sewell Wallis are currently recruiting for a Customer Service Advisor on behalf of our client based in the South Leeds area. You will be working for a great, well-established company that offers excellent training and support as well as long-term progression.

The successful person will have previous experience in a customer service role handling high volumes of both inbound and outbound calls.

What will you be doing?

• Provide fantastic customer service over the phone and via email.
• Ability to deal with inbound calls from customers.
• Ability to deal with inbound calls from Technicians.
• To assist in general enquiries via email through the dedicated customer service inbox and other mailboxes that the customer service team is responsible for working.
• Resolve customer queries in regard to planning repairs using internal booking systems to book these in.

What skills are we looking for?

• Previous customer service experience.
• Strong communication skills.
• Strong organisational skills.

What's on offer?

• Hybrid working.
• Free parking on-site.
• Up to 40 days of annual leave per year.

Send your CV below or contact Becky Gibson for more information.

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.