Fully Remote Mortgage Contact Centre Advisor/Customer Service Advisor

100% REMOTE WORKING

PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 2ND DECEMBER 2024 WITH NO FLEXIBILITY

WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY:

• High-volume, telephone-based, Customer Service experience (B2C)

AND

• Experience working in an FCA regulated environment

PLEASE ONLY APPLY IF YOU ARE ABLE TO SAY 'YES' TO THE ABOVE 2 MINIMUM REQUIREMENTS.

Our client is seeking confident, empathetic communicators to join their rapidly expanding team. The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation. Your working day will be spent on the telephone talking to customers alongside a small amount of Administration.

The ideal applicant will come from some form of Financial Services background and be used to working in a fast-paced and regulated environment.

What s in it for you?!

Our client has recently implemented vast changes in all that they do. This has resulted in a hugely positive response in a recent employee satisfaction survey!

Some of their benefits include:

• Fully Remote working
• All I.T equipment supplied
• Full remote training
• Realistic and genrous annual bonus
• Frequent staff incentives which include high street vouchers
• Employee assistance and welfare programme
• Private healthcare
• Subsidized gym memberships
• Annual awards
• PROGRESSION!

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications, we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.